FAQ

  • Are your products Vegan?

    We are 100% cruelty-free. We do not conduct or support animal testing of any kind, nor have we allowed others to perform animal testing on our behalf. We will never resell our products in countries where animal testing is mandatory.

    With the exception of beeswax and beeswax derivatives, our ingredients are plant add lab derived.

    Be sure to read the ingredient list if you are looking for vegan exclusive formulas.

  • Are your products clean/all natural?

    Clean and eco designations are highly unregulated and primarily function as a marketing term. We aim to focus on the gender neutrality and eco inclusivity of our products. While many of our products are 100% natural, we do not consider ourselves an exclusively all natural brand.

  • Why is my body butter grainy?

    Your body butter is completely safe. We use organic shea butter that is sensitive to temperature changes. This can cause the grainy texture to develop, but the butter and texture will melt on contact with your skin.

  • When will my order ship?

    Kunye orders are shipped every Tuesday and Thursday via Canada post. All orders include a tracking number and shipping times vary within Canada.

    If you are ordering from outside of Canada, please note that you will be responsible for any additional fees that may occur such as duties and international taxes. Please email hello@kunye.co for shipping information.

  • Can I pick up my online order?

    Yes! You can pick up your online order are from our studio. Select the pick-up option at checkout and make an appointment at studio@kunye.co.

  • Does the body butter come in a bigger jar?

    Currently we only have one size available fo the butter.

Other Inquiries?

Press & Media - Sharla at Easy Consulting

Wholesale & Collaborations - Melissa [at] kunye.co